Companies lose their memory one resignation at a time. A brilliant engineer leaves and takes the reason a system was built that way. A ten-year account manager leaves and takes the trust of the biggest client. A finance lead leaves and takes the shortcut that made month-end work.
We believe the most valuable knowledge inside any company is the part that was never written down. Not because people were lazy — because it lived in the doing. Judgment, relationships, warnings, the small choices that add up to how things really work.
So we built Baton. A warm interviewer that sits with people before they go, and asks the questions nobody thinks to ask. A calm handover room the successor can actually use. And, over time, a memory the whole company can search.
People tell Baton the truth because they know they'll see every word before anyone else does. They can strike anything. They can mark passages private. They can rewrite a paragraph so it lands the way they meant it.
Every other knowledge-capture tool we've seen starts from the company's needs. Baton starts from the leaver's. That's why the answers are honest, and that's why they're worth having.